Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at nug_151@msn.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nug_151@msn.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at nug_151@msn.com.

Refund Policy — Grit Wage Co.
Last updated: July 19, 2026
Digital Products
All products sold by Grit Wage Co. (gritwageco.com) are digital goods delivered instantly by email after purchase (Notion dashboards and Google Sheets templates).
Because these are digital downloads with instant access, all sales are final. We do not offer refunds, exchanges, or cancellations once your delivery email has been sent.
By completing a purchase, you acknowledge and agree that:
You are buying a digital product, not a physical item — nothing will be shipped.
Access is granted immediately upon payment via an emailed link.
Once the link has been delivered to the email address provided at checkout, the sale is considered complete and non-refundable, since the product cannot be "returned."
Before You Buy
Please review each product's description, screenshots, and included features carefully before purchasing. If you have any questions about whether a template fits your needs, contact us at NUG_151@MSN.COM before checkout — we're happy to help you pick the right one.
Exceptions
We will review refund requests only in the following limited cases:
Duplicate purchase — you were accidentally charged twice for the same product in the same order.
Non-delivery — you did not receive your delivery email within 24 hours of a successful, paid order (please check your spam/promotions folder first).
Access issue — the Notion or Google Sheets link provided is broken or you're unable to duplicate/access the template after following the provided instructions.
To request a review under one of these exceptions, email us at NUG_151@MSN.COM within 7 days of purchase with your order number.
Contact
Questions about this policy? Email us at NUG_151@MSN.